Unit Manager (Surgical/Medical) – Herolim Private Hospital View All Careers
Description
An opportunity exists for a Unit Manager (Surgical) reporting to the Nursing Services Manager. The successful candidate will be responsible for ensuring and monitoring the quality nursing care coordinating the multidisciplinary team in the unit.
Critical Outputs
Evaluate and monitor nursing quality indicators and clinical outcomes.
Provide cost effective quality patient care in line with clinical governance.
Ensure the principles of infection prevention and all international standards precautions are adhered to.
Implement quality initiatives.
Communicate effectively with patients regarding their care.
Function as clinical expert in achieving patient outcomes.
Ensure competence of staff and students, determine and drive criteria for effective professional socialization, create an environment conducive to learning and provide feedback to relevant stakeholders.
Promote customer satisfaction within unit, address customer complaints, conduct quality care rounds and clinical practice audits to monitor care levels and report accordingly.
Identify clinical and safety risks and trends in all of the above, implement corrective action where necessary and monitor on an ongoing basis.
Initiate and drive unit specific best operating practice, communicate these for wider implementation and participate in hospital specific marketing initiatives.
Ensure staff are trained on the operation of equipment within unit and together with relevant stakeholders ensure equipment is in working order to provide a safe patient environment.
Build and maintain productive relationships with doctors by agreeing on a professional code of conduct, driving and monitoring effective communication regarding positive patient outcomes.
Requirements
Degree or Diploma in nursing with at least 5 years’ experience in Surgical.
Current registration with SANC.
Previous Unit Management experience.
Proven leadership and people management skills would be an advantage.
Basic understanding of labour legislation, financial and supply chain management principles.
Computer proficiency.
Competencies
- Collaboration/ Relationship Building
- Report writing
- Analytical thinking
- Problem-solving, analysis and judgement
- Resilience
- Engaging diversity
- Verbal & written communication and presentation skills
- Negotiation
- Influencing
- Strategic agility
- Planning
- Customer responsiveness
- Project management
- Organisational awareness
- Excellence and quality orientation
- Ethical behaviour
- Technical and professional knowledge
- Adaptability
- Attention to detail
- Builds effective teams
- Change agent
- Coaching
- Conflict resolution
- Innovation
- Decision making
- Delegation
- Staff retention
- Organising
- Quantitative analysis
Departments
- Nursing