Admission Clerk - Rondebosch Medical Centre View All Careers
Description
A vacancy has arisen for Admission Clerk x2 reporting to the responsible Patient Administration Manager. The position’s primary responsibilities include admission of patients into hospital and the delivery of an efficient and professional service to the internal and external customers. The successful candidate will be goal oriented with strong customer, quality and performance focus. This role also will assist with other admin functions in the hospital as and when required.
Critical Outputs
Admit all patients in accordance with the company’s admission protocols
- Carry out clinical coding in accordance with CPT and ICD requirements
- Ensure that all data for admissions and pre-admissions is accurate and captured on hospital systems
- Ensure that the specified targets are met
- Perform daily receipting according to company policies
- Assisting patients with enquiries and directions.
- Answering the phone and route queries accordingly.
Requirements
Grade 12
Two-year work experience in a similar environment
Computer literacy
Experience in dealing with people including managing conflict
Knowledge of hospital procedures and medical terminology will be an advantage.
Ability to work shifts (day or night)
Competencies
- Adaptability
- Collaboration/ Relationship Building
- Builds effective teams
- Decision making
- Ethical behaviour
- Organising
- Project management
- Resilience
- Technical and professional knowledge
- Analytical thinking
- Planning
- Quantitative analysis
- Verbal & written communication and presentation skills
- Attention to detail
- Customer responsiveness
- Influencing
- Engaging diversity
- Problem-solving, analysis and judgement
- Report writing
- Strategic agility
- Excellence and quality orientation
Departments
- Admin